Effective Date: 30 October 2026
Website: https://onewaytaxi.wahegurutourtravel.com/

1. Introduction

Welcome to Waheguru Tour & Travel (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, taxi booking enquiry forms, phone calls, and WhatsApp communication.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you use our website or services.

2. Information We Collect

When you enquire about or book a taxi with us, we may collect the following information:

  • Contact Information: Name, phone number, email address (if provided).

  • Trip Details: Pickup location, drop location, travel date, pickup time, airport details, and journey preferences.

  • Booking Information: Vehicle preference, booking status, fare quotation, and related communications.

  • Communication Information: Information you provide through phone calls, WhatsApp messages, or enquiry forms.

  • Technical Information: IP address, browser type, device information, pages visited, and website interaction data, where collected through cookies or analytics technologies.

Please do not submit payment card details, passwords, or other sensitive personal information through our enquiry form or WhatsApp unless a secure, specifically designated process is provided.

3. How We Use Your Information

We may use your information to:

  • Respond to taxi booking enquiries and fare requests.

  • Check vehicle availability and prepare trip quotations.

  • Confirm, manage, and provide taxi bookings.

  • Contact you regarding pickup details, booking changes, cancellations, or customer support.

  • Improve our website, customer experience, and service quality.

  • Measure advertising performance, website traffic, and enquiry conversions.

  • Prevent spam, fraud, misuse, and unauthorized activity.

  • Meet applicable legal, tax, accounting, and regulatory requirements.

We will not use your contact details for unrelated promotional communications without an appropriate lawful basis or consent, where required.

4. Cookies, Google Ads and Analytics

Our website may use cookies, tags, pixels, and similar technologies to understand website usage and measure advertising performance.

Depending on the tools enabled on our website, these may include:

  • Google Tag Manager

  • Google Ads conversion tracking

  • Google Analytics or similar analytics tools, if enabled

These technologies may process technical information, website interactions, and advertising measurement data. Advertising and analytics cookies or similar technologies will be used in accordance with applicable consent requirements.

You may be able to manage cookies through your browser settings or the cookie preferences tool on our website, if available. Blocking certain cookies may affect some website features.

5. How We Share Information

We may share relevant information with:

  • Service Providers: Website hosting, form processing, email, customer communication, analytics, and advertising providers.

  • Taxi Operations: Drivers, dispatch personnel, or operational partners, only as reasonably necessary to fulfil your booking.

  • Legal Authorities: Where required by applicable law, legal process, or to protect our rights and safety.

We do not sell your personal information to third parties.

Third-party providers may process information according to their own privacy policies and applicable contractual and legal requirements.

6. Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, manage bookings, provide customer support, maintain appropriate business records, resolve disputes, and comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

8. Your Privacy Rights and Choices

Subject to applicable law, you may request to:

  • Access personal information we hold about you.

  • Correct inaccurate or incomplete information.

  • Request deletion of information, where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Raise a privacy concern or grievance.

To submit a request, please contact us using the details provided below. We may need to verify your identity before responding.

9. Third-Party Links and Services

Our website may contain links or integrations for third-party services, including WhatsApp, Google, or other platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing personal information with them.

10. Children’s Privacy

Our taxi booking services are not specifically directed at children. We do not knowingly collect children’s personal information beyond what may be reasonably necessary for a booking handled by a parent, guardian, or authorized adult, subject to applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, or legal requirements. The revised version will be published on this page with an updated effective date.

12. Contact and Grievance Details

For privacy-related questions, requests, or complaints, please contact:

Business Name: Waheguru Tour & Travel
Website: https://onewaytaxi.wahegurutourtravel.com/
Phone / WhatsApp: 98550-33567
Email: ss429420@gmail.com

We will review and respond to privacy requests in accordance with applicable law.

By using our website, you acknowledge that you have had an opportunity to review this Privacy Policy. Where consent is legally required, we will seek it separately through an appropriate mechanism.